Can't say enough for Brandon and the crew of Universal Tire. (Briefly) - Found a very large pothole which managed to damage both front and rear rims while on a short vaca. It was on a Sunday. Universal was there for us. They tried their best to find ANY 18" replacement rims to get us back on the road. It was Sunday and Monday was Labor Day. I had to be back to work on Tuesday. Bottom line, they went above and beyond the call of duty and got me back on the road that same day ! The charges were MORE than reasonable and certainly a lot less than I was expecting. Next time I have car problems I hope I'll be in Alcoa Tennessee. THANK YOU SO MUCH !
I had an awesome experience today at universal tires on Hall Rd Alcoa, I needed a couple of used tires on a work van, I pulled up at 7.30 am, walked to the door and saw the sign said they opened at 8am. I figured I'd wait in the van, when suddenly the door opened, and the guy who manages the place asked me what I needed! I explained I wanted 2 used tires and he disappeared back inside. As I walked back to the van to wait, the roll up door opened, and he proceeded to pull tires down to show me, we decided on 2 good ones, and he just went to work jacking up the van and removing the wheels. When one of the employees came in around 7.55 they asked him why he was out there, what he said next really stuck with me, he said " this guy is a working man, he needs tires fast because time is money" I truly appreciated the service this guy gave me, he went over and above, and even let his breakfast get cold to help me get back on the road! I highly recommend these guys, I will always buy my tires here from now on, thank you universal tires!
April 26, 2019
These guys are great. Had brake pads put on my Sentra only took about an hour. They are also cheaper than other places around town. And they do a great job.
I had a leaky tire that had to be patched. They got me fixed up in under 30 minutes and I was second in line. Pricing was excellent.
Awsome company fixing flats for free ! Wow ! They saved my butt . Thank you universal tires I'll buy my next tires from you guys forsure ! See you in around 6000 miles . Thanks again universal!
Very friendly and professional people to deal with I returned today to have brakes replaced and once again they done a awesome job thank you guys.
All customer reviews have been taken from Google reviews. All customers are encouraged to leave feed back on our products and service. If a customer is dissatisfied with any part of their experance at Universal Tires Tire Center, please lets us know by phone, email or come in and lets use help. Thanks to all of our customers.